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Category: UK Immigration

  1. Huge delay in new British Citizenship applications

    Posted on

    From: girish.suryawanshi (www.trips2london.com)

    Sent: 24 October 2013 11:46
    To: Nationality Progress
    Cc: xyz@xyz.com
    Subject: <Royalmail tracking number> - Fees not deducted. It has been 13 days

    Dear Sir/Madam,

    I submitted my citizenship application on 11th October 2013 but I can't see the fees of £874.00 deducted from my bank account. Can you please advise?

    My details:

    Royal mail tracking number - xyz

    Name – Girish Suryawanshi

    DOB – 26/03/1981

    Passport Number – xyz

     

    Thanks and Regards,

    Girish.

    -------------------------

     

    From: Nationality Progress

    Sent: 25 October 2013 11:19
    To: Suryawanshi, Girish
    Subject: RE: xyz- Fees not deducted. It has been 13 days

     

    Dear Girish,

     

    Thank you for your email.

    Unfortunately with the high volume of post we are receiving we are unable to give a timescale as to when the payments will be taken.

    I would advise you to check your bank account in 2 to 3 weeks. If the payment has not been taken by then please contact us again.

     

    Kind regards,

    <Customer care guy's name> | Customer Service Advisor

    Home Office | Temporary Migration | UK Visas and Immigration | Customer Contact Centre | Sheffield | S3 8NS |

    Accredited to the Customer Service Excellence standard.